6/11/2023 0 Comments Joe cable av![]() I was lead to believe these guys would do more than unbox it. Not only that, but the "white glove" shipping is a joke. ![]() There is Nothing about having to charge shipping to some places. I went back to the website, thinking I missed something about the shipping, but no. And the guy said he'd throw in a 4k HDMI cable. But after doing a quick calculation in my head, including the free wall-mount, I felt it was still cheaper than going down to bestbuy. I was pissed and was pretty sure I hadn't missed any fine-print on the website. free shipping and no taxes however, after you place your order, you get a call saying they can't ship for free to your location (Colorado in my case). I recently bought a 60 LED TV from these guys. The negative reviews scared the s**t out of me and I spent a month twisting in the wind wondering whether anything would be delivered? One of the reviews I read stated essentially what I experienced, great price but it takes a long time to arrive.īut I know there has to be some kind of trade off between, price, service and quick delivery, you usually can't have it all, and ultimately I'm happy with my purchase I didn't discover or read these reviews until after I ordered and paid for the set. The first set arrivedĮxactly 30 days after initial order, the replacement set 7 days later. ![]() Somewhat misleading shipping info, yes the set was shipped within three days, but not to me, probably to their warehouse, then shipped on to me. The replacement set was delivered in one week! Customer service immediately responds to emails and phone calls.Ībsolutely stellar delivery service, the first set arrived with cracked screen with no sign of stress on packaging but driver very patiently helped un box and inspect set, found damage and packed up set and returned it right then. THE GOOD: Great TV at best possible price, very reasonable cost on 5 YR inhome warranty. I then got the "why buy the Asian model etc" Is this bait and switch or up-selling?, is there a difference? Ultimately I'm glad I spent more and got a much better modern set with the latest HDR upscailing tech for $1930. I ended up calling them right after placing the order because I forgot to add extended warranty coverage. Of course when I found the original Samsung 75" flat panel, new, for $1595 I ordered it.
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